This Privacy Policy explains what personal information ek222 collects from users of the platform, how that information is used and stored, and the rights you hold over your own data. We are committed to handling your information with transparency and care.
Every connection to the ek222 platform is protected by industry-standard 256-bit SSL encryption. Data transmitted between your device and our servers — including login credentials and payment details — cannot be intercepted in transit.
Personal data collected by ek222 is stored on access-controlled servers with restricted internal permissions. Only authorised personnel with a legitimate operational need are granted access to identifiable user records.
ek222 does not sell, rent, or trade your personal data to third parties for marketing purposes. Data sharing is limited strictly to essential service partners — payment processors and identity verification providers — and only to the extent required.
You may request a copy of the personal data ek222 holds about you at any time by contacting [email protected]. Requests are processed within 30 days of receipt, free of charge for standard requests.
Subject to regulatory retention obligations, you may request the deletion of your personal data following permanent account closure. ek222 will confirm the scope of any data that must be retained under applicable anti-money-laundering requirements.
ek222 uses only essential session cookies and performance analytics cookies. We do not deploy third-party advertising trackers. A full breakdown of cookies in use is provided in the Cookies section of this policy.
ek222 ("we", "us", "our", "the Platform") operates the online casino and sports betting website located at https://ek222.bio. This Privacy Policy ("Policy") describes how ek222 collects, uses, stores, discloses, and otherwise processes the personal data of users ("you", "your") who register for or access the ek222 platform.
This Policy is incorporated by reference into the ek222 Terms and Conditions. By creating an ek222 account or using any part of the platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
ek222 is committed to the responsible handling of personal data. We operate in accordance with applicable data protection principles, including purpose limitation, data minimisation, storage limitation, and the maintenance of appropriate technical and organisational security measures.
The categories of personal data ek222 collects depend on how you interact with the platform. The following table summarises the main categories:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number, passport number | Registration and identity verification |
| Contact Data | Email address, mobile phone number, residential address | Registration and account management |
| Financial Data | bKash / Nagad / Rocket wallet numbers, bank account details, transaction history | Deposits, withdrawals, and fraud checks |
| Account Data | Username, encrypted password, account balance, bonus balances, betting history | Account creation and ongoing platform use |
| Technical Data | IP address, device type, browser version, operating system, session timestamps | Automatic collection during each platform session |
| Usage Data | Pages viewed, games played, bet types, session duration, click patterns | Automatic collection during platform use |
| Communication Data | Support ticket content, email correspondence, live chat transcripts | When you contact ek222 support |
| Verification Documents | Photographs of NID cards, passports, utility bills | When identity verification is requested |
ek222 does not intentionally collect special categories of personal data (such as data relating to health, religion, political opinions, or biometric identification) unless specifically required for responsible gaming assessments and only with your explicit consent.
ek222 collects personal data through the following means:
ek222 uses your personal data only for the purposes set out below. We do not use your data for any purpose incompatible with those listed here without first obtaining your explicit consent.
ek222 relies on the following legal bases to process your personal data:
ek222 does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. Data may be shared with the following categories of recipients, strictly on a need-to-know basis and only to the extent necessary:
All third-party service providers engaged by ek222 are contractually required to process personal data only in accordance with ek222's instructions and to implement appropriate technical and organisational security measures.
ek222 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account plus 5 years after closure | Legal and regulatory compliance |
| Financial transaction records | 7 years from the date of each transaction | Anti-money-laundering regulations |
| Betting and gaming history | 5 years from the date of each event | Dispute resolution and audit purposes |
| Support communications | 3 years from the date of last communication | Complaint management and legal defence |
| Technical and usage logs | 12 months on a rolling basis | Security monitoring and fraud prevention |
| Marketing consent records | Until consent is withdrawn plus 2 years | Proof of consent and regulatory compliance |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to any individual user.
ek222 implements a range of technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While ek222 takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely immune to risk. You are responsible for keeping your account credentials confidential. If you suspect that your account has been compromised, contact [email protected] immediately.
ek222 uses cookies — small text files stored on your device — to enable core platform functionality and to collect anonymised analytics data that helps us improve the user experience. We do not use advertising cookies or third-party tracking pixels.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential session cookies | Maintain your login session and account state across page requests. Without these, the platform cannot function. | Deleted when you close your browser |
| Preference cookies | Remember your language, display, and notification preferences so you do not need to re-enter them each visit. | Up to 12 months |
| Analytics cookies | Collect anonymised data about how users navigate the platform — pages visited, session duration, error rates — to help us improve performance and content. | Up to 12 months on a rolling basis |
| Security cookies | Detect and prevent fraudulent activity, including CSRF protection tokens and bot-detection signals. | Session or up to 24 hours |
You may configure your browser to refuse or delete cookies; however, disabling essential session cookies will prevent you from logging in to the ek222 platform. Analytics and preference cookies may be disabled without affecting core platform access.
As a user of the ek222 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, submit a written request to [email protected]. ek222 will respond within 30 days of receipt.
ek222 will not charge a fee for standard data rights requests. Where requests are manifestly unfounded or excessive, ek222 reserves the right to charge a reasonable administrative fee or decline to act, providing written reasons for the decision.
The ek222 platform is strictly intended for adults aged 18 years and above. ek222 does not knowingly collect personal data from any person under the age of 18. If we become aware that an account has been registered by or on behalf of a minor, the account will be immediately closed, all funds will be returned to the registered payment method, and all associated personal data will be deleted in accordance with our retention policy.
If you believe that a minor has registered an account on the ek222 platform, please notify us immediately at [email protected] so that appropriate action can be taken without delay.
ek222 reserves the right to update or revise this Privacy Policy at any time. Where changes are material — for example, a new category of data collection or a new sharing arrangement — ek222 will provide advance notice via your registered email address or via an in-platform notification at least 7 days before the revised Policy takes effect.
The current version of this Policy, together with its effective date, is always published at https://ek222.bio/privacy-policy. Continued use of the ek222 platform after the effective date of any revised Policy constitutes acceptance of the updated terms. If you do not accept the revised Policy, you must cease using the platform and contact support to arrange account closure.
Previous versions of this Policy are available upon written request to [email protected].
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how ek222 handles your personal information, please contact our support team. All data-related enquiries are handled in Bangladesh Standard Time (UTC+6), 24 hours a day, 7 days a week.
Formal data rights requests should be submitted in writing to [email protected] with the subject line "Data Rights Request — [Your Account Username]". ek222 will acknowledge receipt within 3 business days and issue a substantive response within 30 days of acknowledgement.
Your data is protected. Browse our games, check out the FAQ, or log in to your account — our support team is available around the clock in Bangladesh Standard Time.